Help Center

Developer Support

Browse through frequently asked operational guides, check diagnostic configurations, or send us a support ticket directly.

Support Channels

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Direct Email Help

Send a direct diagnostic request or general query to our primary developer inbox. We typically reply within 24 business hours.

Email alice.turcanu91@gmail.com →

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In-App Debugger Feedback

Reporting a WebKit rendering bug, audit discrepancy, or a feature recommendation? You can also contact us online.

Submit Bug Report →

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Frequently Asked Questions

What exactly is HTMLLab?

HTMLLab is a high-performance native macOS, iOS, and iPadOS developer environment built for inspecting, editing, and auditing web environments. It includes an element inspector (similar to Safari or Chrome DevTools), a live JavaScript shell console for page diagnostics, responsive device presets, and custom-injected audits to analyze SEO performance, accessibility headings, image tags, and styling parameters.

Does HTMLLab upload my proprietary code drafts online?

No. Absolute confidentiality is our core philosophy. Your code drafts, HTML structures, local cookie databases, bookmarks, and developer history remain restricted inside your device's native Application sandbox. Compilations and rendering previews occur 100% locally on your machine CPU, completely offline without any cloud compilation engines or analytical trackers.

How do I use the Element Inspector cursor tool?

To inspect element parameters in a live web view: click the cursor-in-square picker icon located in the top navigation panel, then hover your pointer over any element in the rendering web viewport and click. HTMLLab will immediately open the DOM Tree inspector and display the targeted node's hierarchy, computed CSS styles, attributes, and classes.

Can I execute custom JavaScript statements inside the console?

Yes. The Console Panel contains a full-featured Command Line Interface (CLI) text field at the bottom. By typing standard JavaScript lines and pressing Enter, the statements are immediately bridged, evaluated, and compiled inside the active WebKit context, with outputs or errors reported dynamically back to the console logs.

How do I completely clear cached local assets or reset playground templates?

If you encounter rendering loops or need to flush stored sandbox cookie data, navigate to the Settings View inside the app, and click the Storage & Session Actions tab. Here, you will find direct controls to clear browsing history, flush session cookies and caches, or reset sandbox code drafts back to the default HTML starter template.