Support
Need help with BrainBubbles? You're in the right place.
1. Common Questions
If you are experiencing issues with the App, please try the following steps first:
- Close and reopen the App.
- Make sure you are using the latest version of BrainBubbles from the App Store.
- Restart your device.
- Check your internet connection if the App requires online features.
2. Contact Support
If the problem continues, or if you have questions, suggestions or feedback, you can contact us by email:
When you contact us, it helps if you include:
- A short description of the issue;
- The model of your device and iOS version;
- Which version of BrainBubbles you are using (visible in the App Store or app settings, if available);
- Screenshots if they help explain the problem.
3. Refunds and Purchases
All purchases for BrainBubbles are handled by Apple through the App Store. We cannot process refunds directly. If you need a refund, please follow Apple's refund process via "Report a Problem" on your purchase receipt or Apple's support website.
4. Suggestions and Feedback
We love to hear your ideas for new features or improvements. Feel free to send us feedback using the support email address above.
5. Legal
For more information about your rights and obligations when using BrainBubbles, please see our Terms and Conditions and Privacy Policy.